Coordinator (m/f/d) for the “Admissions & Coat Check” department at “Theater Heilbronn”

Coordinator (m/f/d) for the Box Office and Coat Check

The Heilbronn Theater is seeking, effective immediately or as soon as possible, a

part-time coordinator (m/f/d) for the ushering and coat check department, working 19.5 hours per week.

Your Responsibilities:

• Independently coordinating the ushering and coat check team during daily performances and special events

• Proactive scheduling and resource planning, as well as organizing substitutes

• Guiding, training, and supervising the team

• Sharing and ensuring all information necessary for the shift

• Actively assisting our guests and addressing questions and complaints

• Ensuring service quality and the continuous improvement of workflows

• Adhering to and implementing safety guidelines and internal regulations in public areas

• Actively assisting with admission and coat check services

We offer:

• A diverse and varied role within a motivated and dedicated team at the largest cultural institution in the Heilbronn region

• A permanent position based on the TVöD (collective bargaining agreement for public sector employees) with a pay grade up to pay group 3 (depending on qualifications), including premium pay for weekend and night work, an annual bonus, and performance-based pay 

• Supplementary pension and VWL

• Job ticket and e-bike leasing through the City of Heilbronn

• Company cafeteria

• Professional development opportunities

• Job tours at employee rates

Please submit your complete application materials by October 25, 2026.

The City of Heilbronn promotes equal employment opportunities for all genders. Individuals with severe disabilities will be given preference in hiring if equally qualified.

We look forward to getting to know you!

You bring the following:

• a completed apprenticeship in a service-oriented or business-related field, or comparable professional experience

• experience in team coordination and scheduling; some leadership experience is desirable

• A passion for organization and a good understanding of people

• An independent, structured, and reliable work style

• Ability to work in a team, a willingness to go the extra mile, and strong organizational skills

• Clear, respectful communication and a professional demeanor

• Strong communication skills and the ability to remain calm and solution-oriented even in challenging situations

• Willingness to work flexible hours based on the theater’s performance schedule

• Proficiency with common Office applications and openness to learning theater-specific software solutions

• Interest in theater and event operations