Head of Entertainment Operations (f/m/d) for cruises based in Berlin
sea chefs is a leading international partner of shipping companies and tour operators in the cruise industry and a full-service hospitality management provider. We provide a comprehensive range of services for our clients. This includes hotel, catering, spa and crew management on board ocean and river cruise ships in the premium, luxury and expedition segments.
While around 16,000 crew members are deployed on cruise ships worldwide, we employ over 220 people at our locations in Switzerland, Germany, Malta, France and Cyprus. They are responsible for areas such as administration, crewing, operations, procurement, recruiting and corporate management, ensuring that everything runs smoothly.
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Your job
Are you looking for management responsibility in the entertainment sector, international cooperation and maritime flair?
As Head of Entertainment Operations (f/m/d) at sea chefs - based in Berlin - you will assume overall responsibility for our entertainment department in Berlin and Cyprus. Together with your team, you will ensure the complete staffing of all entertainment positions on board the Mein Schiff and Hapag-Lloyd Cruises fleet and ensure the smooth running of entertainment operations - both on land and at sea.
Your areas of responsibility at a glance:
Overall responsibility for the entertainment department (21 employees) at the Berlin and Cyprus locations with the areas of casting, recruiting, scheduling, administration, operations and travel management. The team ensures the full staffing of all entertainment positions and the smooth operational entertainment process on board the Mein Schiff and Hapag-Lloyd Cruises fleet
In this position you will lead three central key roles in the entertainment area: the Cruise Director (f/m/d) on board, who is responsible for the overall management of the entertainment program, the Operations Manager Entertainment Services (f/m/d) with a focus on operational management on board and the Office Operations Manager Entertainment Services (f/m/d), responsible for the management and further development of the team ashore.
Strategic further development of the department in close coordination with the Head of Office Organization Berlin
Securing and continuous development of quality standards and processes on land and on board
Implementation and monitoring of internal standards, Guidelines and economically relevant processes
Collaborating closely with the entertainment divisions of TUI Cruises (Mein Schiff) and Hapag-Lloyd Cruises as well as central interface function to both customers and their fleets (13 ships)
Monitoring, Analysis and reporting as well as responsibility for budget planning and control in accordance with the specifications of the Head of Office Organization Berlin
Active participation in projects for innovation and digitization in the field of entertainment
Are you passionate about entertainment and do you keep track of day-to-day operations? Then we look forward to receiving your application!
We look forward to receiving your application - regardless of your age, gender, nationality, ethnic origin, religion, ideology and/or sexual orientation. Please only apply online.
Your course & your talents
This is what you ideally bring to the table:
A degree in event management, business administration, cultural management or a comparable qualification
Multiple years of professional experience in a managerial position - ideally in the cruise, Entertainment or hospitality sector
Strong leadership skills and experience in developing and motivating international groups of employees
Strategic and entrepreneurial thinking as well as experience in budget and project responsibility
Organizational strength, a structured way of working and a high degree of personal responsibility
strong communication skills, negotiating skills and a confident manner - even in complex and challenging situations
high level of intercultural competence and enjoyment of international cooperation
based in Berlin and occasionally willing to travel, especially for visits on board
very good written and spoken German and English